🎯 Objective
The main objective of this policy is to establish guidelines for professional behavior, conduct, and ethical standards that promote a positive, respectful, and safe environment for all employees, customers, partners, and stakeholders.
The Code is complementary to and must be read in conjunction with an employee’s employment contract and other Terminal Investment Namibia (Pty) Ltd policies and procedures. Terminal Investment Namibia (Pty) Ltd may amend the Code from time to time to reflect changes in applicable laws and regulations.
The Code may not cover all circumstances or anticipate every situation that may arise; however, it seeks to set forth the basic principles and policies for acceptable standards of conducting Terminal Investment Namibia (Pty) Ltd’s business ethically. If an employee encounters a situation not specifically addressed by this Code, they should maintain the highest ethical standards observed in the industry. Any such situations should be referred to the Chief Executive Officer.
Terminal Investment Namibia (Pty) Ltd is committed to complying with all applicable laws and mandatory regulations and adhering to the highest ethical standards throughout its business operations. Improper and unethical conduct is strictly prohibited.
⚖️ Legal Framework
The Constitution of the Republic of Namibia
The Labour Act, 2007 (Act No. 11 of 2007)
The Namibian Ports Authority Act, 1994 (Act No. 2 of 1994) and its regulations and policies thereunder
The administrative policies of Terminal Investment Namibia (Pty) Ltd
Any amendment to the above-mentioned
🌍 Scope
This policy applies to all employees of Terminal Investment Namibia (Pty) Ltd, regardless of their role or level, including full-time, part-time, temporary, and fixed-term contract employees.
📚 Definitions, Abbreviations & Acronyms
Definitions
Bribery – Offering, giving, receiving, or soliciting something of value to influence actions.
Company Resources – All assets, including financial, physical, technological, and human resources, owned or controlled by TIN.
Confidentiality – Obligation to protect sensitive information from disclosure to unauthorized persons.
Conflict of Interest – When personal interests interfere with professional responsibilities.
Corruption – Abuse of entrusted power for personal gain.
Discrimination – Unequal treatment based on prohibited grounds.
Fraud – Intentional deception to secure unfair or unlawful gain.
Harassment – Unwanted, intimidating, hostile, or offensive behavior.
Theft – Unlawful taking of another’s or the company’s property.
Whistle-blower – Person who reports illegal, unethical, or improper conduct.
Abbreviations and Acronyms
CEO – Chief Executive Officer
PPE – Personal Protective Equipment
The Code – Code of Conduct of Terminal Investment Namibia (Pty) Ltd
🗝️ Key Principles
Integrity – Honesty, transparency, fairness
Respect – Dignity, diversity, inclusivity
Accountability – Responsibility for actions
Confidentiality – Protect privacy and sensitive information
Compliance – Adhere to all laws, regulations, and company policies
📏 Rule of Thumb
Questions to ask:
Is it lawful and compliant with the Code and policies?
Would it be harmless if made public?
Would I be comfortable seeing it on the front page of a newspaper?
Would others want to be treated the same way?
Would a competitor consider it lawful or fair?
If the answer to any is “no,” the action is not compliant and must be reported.
🚫 Discrimination & Harassment
TIN enforces zero tolerance for discrimination and harassment, ensuring equal opportunities for all employees and prohibiting harassment in all forms.
🔐 Data Protection & Privacy
Employees must safeguard all entrusted personal and proprietary information in line with policies and legal requirements. Data may only be collected and used for agreed purposes.
🗣️ Freedom of Association
Employees have the right to join unions or political parties, provided it does not interfere with duties or misuse company resources.
🛡️ Health, Safety, Security & Environment
TIN values environmental protection, ensures a safe work environment, enforces zero tolerance for alcohol/illicit substances, and mandates the use of PPE and business-appropriate attire.
💰 Bribery & Gratification
Soliciting, accepting, or offering gratification = misconduct.
All gifts must be reported to HR/Legal.
Modest gifts may be accepted but require disclosure and review.
🕵️ Fraud
TIN enforces zero tolerance for all fraudulent activities (theft, falsification, misrepresentation, embezzlement, etc.). Suspected fraud is handled under the Disciplinary Policy.
⚖️ Conflict of Interest
Employees must declare all potential conflicts (including those of family/friends). Failure to do so is misconduct.
⏰ Attendance
Employees must be present during working hours and perform duties on time. Unauthorized absence = misconduct.
👔 Dress Code
PPE required where applicable.
All employees must wear closed-toe shoes.
Attire must be clean, business-appropriate, and professional.
📢 Reporting / Speaking Up
TIN provides a safe mechanism for employees, customers, and stakeholders to report unethical, illegal, or inappropriate conduct (e.g., corruption, fraud, bribery, theft, harassment, misuse of resources, etc.).
Identify Misconduct – Misconduct includes harassment, discrimination, bribery, corruption, fraud, theft, conflicts of interest, and violations of laws/policies.
Confidentiality & Anonymity – Whistle-blowers are protected; HR/Legal will not disclose identity without consent or legal requirement.
Investigation Process – HR initiates impartial investigations (interviews, reviews, collaboration with Legal).
Protection from Retaliation – Retaliation against whistle-blowers is prohibited and will result in disciplinary action.
Consequences of Improper Conduct – Misconduct will lead to disciplinary measures in line with the Disciplinary Policy.
Final Resolution & Follow-Up – HR will inform the reporter of the investigation outcome and actions taken.
✒️ Authorisation
OFFICIAL DULY AUTHORIZED ON BEHALF OF THE EMPLOYER
📘Code of Conduct Policy (2024)
🚫Sanctions Compliance Policy
📖 Introduction
Policy Overview
This sanctions compliance policy (the “Policy”) establishes the standards and principles for international sanctions and trade restrictions compliance which Terminal Investment (Namibia) (Pty) Ltd (“TIN”), a private company with limited liability existing under the laws of Namibia, having its registered office at 33 Schanzenweg, Windhoek, Namibia, with registration number 2024/0019, and its respective Directors, Employees, and Representatives will abide by.
This Policy is based on and aligned with the TIL Group Sanctions Policy.
Policy Objectives
The objective of this Policy is to set the standards of the Company’s international sanctions compliance by ensuring:
Clarity and consistency with respect to international sanctions compliance
Integrity and accountability
Strong internal controls and assurance in activities and processes
Mitigation of risk of unintentional non-compliance with sanctions laws
Definitions
Directors – persons linked to the Company by a governance mandate relationship
Employees – persons on the Company’s payroll
Representatives – external consultants, contractors, or collaborators (including their personnel) acting on behalf of the Company
Restricted Person – any individual or entity on sanctions lists, or owned/controlled by such a person/entity
🌍 Local and International Sanctions
Sanctions Compliance: What Does it Mean?
Sanctions are prohibitions or restrictive measures issued by governments or organizations like the UN or EU. They target countries, individuals, or entities to achieve security and foreign policy goals such as:
Preventing/ending armed conflict
Halting proliferation of weapons of mass destruction
Countering terrorism, narcotics trafficking, and human rights abuses
Which Sanctions Standards Apply to TIN?
TIN must comply with:
Namibian sanctions law
UN Security Council sanctions
African Union (AU) sanctions
Swiss, EU, UK, and US sanctions
Avoidance of US secondary sanctions
Other Sanctions That May Apply
Sanctions from other organizations
Restrictions triggered by currency use or dual-use technology
Personal sanctions tied to nationality/residence
US secondary sanctions on non-US restricted persons
Additional Sanctions Obligations
Certain agreements (e.g., financing, terminal services) may impose:
Compliance with broader sanctions
Alignment with partner institutions’ sanctions policies (e.g., UK lists)
🎯 Scope of the Policy
General
All Directors, Employees, and Representatives of TIN must comply with sanctions requirements.
Management Commitment
TIN’s management commits to:
Allocating resources (staff, IT, training)
Supporting communication between compliance and management
Backing training, due diligence, and internal controls
Investigating any suspected breach
Activities Ensuring Compliance
Each individual must assess their risk profile and comply with requirements
Company Obligations
TIN shall:
Not engage in sanctioned activities
Not deal with Restricted Persons
Not use resources to benefit Restricted Persons
Ensure all individuals:
Adhere to this Policy
Are not Restricted Persons
Avoid activities that risk sanctions violations
Perform self-assessments and risk profiling
Implement IT-based screening and due diligence
Include sanctions clauses in contracts
Train and educate staff
Directors and Employees Obligations
Basic Compliance Principles
Familiarise with this Policy and attend training
Avoid violations
Report suspicious activity
Information & Refraining Obligations
Identify which sanctions apply personally (by nationality, residence, citizenship)
Inform TIN if restrictions apply
Refrain from activities that breach sanctions
🛠️ Sanctions Compliance Obligations of the Company
Risk Assessment
Identify risks through mapping of customers, suppliers, services, operations, and geographies
Implementation of Controls
TIN will:
Apply IT-based screening for partners
Verify partners against sanctions lists
Maintain a sanctions register
Include compliance clauses in contracts
Provide training to staff
Roles and Responsibilities
Tasks include:
Risk profile adjustments
Training and awareness
Enforcement of mitigation measures
Screening and monitoring
Reporting
Audit and Reviews
Management reviews this Policy annually and updates as necessary
Communication and Training
TIN fosters compliance culture through regular training and awareness
Questions on this Policy: fidel.wakudumo@tilnamibia.com
✒️ Authorisation
OFFICIAL DULY AUTHORIZED ON BEHALF OF THE EMPLOYER
🛡️ Anti-Bribery & Anti-Corruption Policy
📖 Introduction
This Anti-Bribery Policy (the “Policy”) establishes the standards and principles for anti-corruption and anti-bribery compliance for Terminal Investment (Namibia) (Pty) Ltd (“TIN” or the “Company”), a private company with limited liability existing under the laws of Namibia, having its registered office at 33 Schanzenweg, Windhoek, Namibia, with registration number 2024/0019, and its related parties.
TIN is committed to undertaking business fairly and in an ethical manner, complying with all laws and regulations applicable to anti-bribery, anti-corruption, gifts, hospitality, charitable contributions and sponsorships.
This Policy defines the minimum standards and guidelines applicable to TIN’s business, in all dealings with third parties, such as customers, Government Officials, and business partners. This Policy is based on and aligned with the TIN Code of Conduct, as well as the TIL Minimum Requirements applicable to the TIL Group.
Any failure to comply with this Policy may lead to disciplinary action up to and including termination of employment or any other service contract, as well as possible civil and criminal penalties.
🌍 Scope
This Policy is mandatory and applies to all entities and Employees of TIN.
Each Employee is responsible and accountable for understanding and meeting the standards described in this Policy and is expected to:
Read, understand and adhere to this Policy.
Keep himself/herself informed and aware of any updates to the Policy and follow any relevant training.
Understand that you may have an obligation to promptly report any activity that in your judgment would be in violation of the Policy.
Additional responsibilities lie with any Employee who is responsible for supervising others:
Act as a role model in both words and actions, in strict compliance with this Policy.
Ensure that all Employees under their supervision are trained on this Policy.
Monitor and assist compliance by the Employees under their supervision.
Stop any conduct that breaches the Policy and report it to the Compliance Correspondent.
TIN is subject to the laws of the Republic of Namibia, particularly Anti-Corruption Act 8 of 2003.
TIN expects third parties performing services or supplying goods on behalf of TIN, including Representatives, to comply with this Policy or demonstrate equivalent standards.
📚 Definitions
“Active Bribery” – Any action to, directly or indirectly, offer, promise or give to any person of the private sector an undue advantage, in order to cause that person to carry out or to fail to carry out an act in connection with his or her professional or commercial activity which is contrary to his or her duty or dependent on his or her discretion.
“Anti-Bribery Laws” – All applicable anti-bribery and anti-corruption laws including the Anti-Corruption Act 8 of 2003 of Namibia, Swiss Penal Code and the Swiss Federal Law Against Unfair Competition, the U.S. Foreign Corrupt Practices Act, the UK Bribery Act 2010, any similar legislation in other jurisdictions, and relevant instruments enacted by international organizations.
“ARC” – The Audit and Risk Committee of TIN’s board of directors.
“CO” – TIN’s Compliance Officer, meaning the person(s) acting as the focal point responsible for implementing the TIN Code of Conduct and any related policies including this Policy. At TIN the Compliance Correspondent is the locally appointed compliance officer in the first place but may also mean any member of the TIN Legal, HR or Compliance team. Additionally, the TIL HQ Compliance team may also be contacted at CH106-compliance.department@TILgroup.com.
“Charitable Contribution” – Anything of value donated by TIN to support charitable causes or activities in the areas of sports, arts, culture, education and science.
“Corporate Hospitality” – Any event, service or entertainment that TIN hosts or provides, or Employees attend or benefit from, for business-related purposes. Common examples include reasonably priced meals, travel and accommodation, sporting events, theatrical performances and educational events.
“Corruption” – The action of offering, promising or giving a Government Official, directly or indirectly, an advantage which is not due to him or her, in order to cause that Government Official to carry out or to fail to carry out an act in connection with his or her official activity which is contrary to his or her duty or dependent on his or her discretion.
“Employees” – TIN’s employees, officers, directors.
“Facilitation Payments” – Also known as “grease payments”, are any payments or advantages of any kind made with the purpose of expediting or facilitating the performance by a Government Official of any governmental action.
“Gift” – For the purpose of this Policy, anything of value in relation to TIN business made or received by an Employee in the context of his or her professional activity.
“Government Official” – A person:
serving with, employed by, or acting as an agent of, any agency or entity of the national, state or municipal governments of any country;
serving with, employed by, or acting as an agent of, any public international organization (such as the World Bank or the United Nations);
working in any government-owned or government-controlled commercial enterprise;
working in a political party; or
running as a candidate for a political office.
“Representative” – Third party consultants, contractors or their personnel to the extent acting for and on behalf of TILS, TIN or any terminal company.
“Passive Bribery” – The action of an Employee, directly or indirectly, to solicit, accept, or receive an undue advantage for his or her own benefit or for the benefit of a third person for the commission or omission of an act in connection with his or her professional or commercial activity which is contrary to his or her duty or dependent on his or her discretion.
“Political Contribution” – A contribution, or a donation made to a politician, political campaign or political party.
“Sponsorship” – The support of events, activities or organizations that grants rights and benefits to TIN.
“TIL” – Terminal Investment Limited Sàrl, having its registered office at chemin Rieu 12-14, 1208 Geneva, Switzerland.
“TIL Group” – Any of TIL, Terminal Investment Limited Holding S.A., its and their subsidiaries (regardless of ownership interest) including holding companies and operating terminal companies.
“TIN” – Terminal Investment Namibia (Pty) Ltd and their respective Employees and Representatives.
🚫 Policy Principles
TIN strictly prohibits all Corruption, Active Bribery and Passive Bribery including Facilitation Payments.
Employees must comply with all Anti-Bribery Laws, including extra-territorial laws.
Engaging in corrupt activities can lead to criminal charges, fines, and imprisonment.
Employees must not offer, promise, give, solicit, accept or receive an undue advantage in return for favourable treatment.
Demands must be refused, explained as against TIN’s zero tolerance, and reported to the Compliance Correspondent or TIL HQ Compliance .
💵 Facilitation Payments
Defined as small, unofficial payments to Government Officials (e.g., customs, permits, licenses).
Zero tolerance even if legal under local law.
Exception: tolerated only if health and safety of the Employee is at risk.
Employees must:
Refuse and explain TIN’s zero tolerance.
Report to Compliance Correspondent if such a payment is demanded or made .
🎁 Gifts
Forbidden if illegal, lavish, extravagant, or cash equivalents.
Allowed if modest (≤ N$ 1,000) and reasonable (e.g., pens, diaries, mugs, promo items).
Gifts must never create obligation or appear as bribery.
Government Officials: require prior written compliance approval.
All gifts must be logged, documented, and reported .
🍽️ Corporate Hospitality
Must be reasonable, transparent, and compliant with local laws.
Cannot be used to gain undue advantage.
Family/friends travel not paid.
Government Official hospitality requires prior written approval.
All transactions must be logged with full transparency .
🏛️ Political Contributions, Charitable Contributions & Sponsorships
No Political Contributions (cash or in-kind).
Lobbying allowed if legal but must not involve undue advantage.
Charitable Contributions and Sponsorships allowed only if:
Legal, transparent, compliant with laws.
Approved in writing with due diligence.
Approval Process (Steps 1–6):
Proposal submitted to CO.
Request from beneficiary with proof.
Due diligence with TIL HQ Compliance.
Compliance memorandum prepared.
TIN Board decision.
Beneficiary provides signed receipt .
🤝 Relationships with Third Parties
Compliance due diligence before engagement.
Payments must be legitimate and proportionate.
Third parties must comply with this Policy or equivalent.
Employees must refuse to work with suspicious parties and report concerns .
📑 Books & Records
All payments must be recorded accurately and in detail.
No false, misleading, incomplete, or hidden accounts.
Personal funds may not be used to bypass this Policy .
🔍 Compliance Review
TIL HQ Compliance reviews Policy annually.
Any amendments or material changes reported to the Audit and Risk Committee (ARC) .
❓ Questions
All questions must be directed to the Compliance Correspondent .
✒️ Authorisation
OFFICIAL DULY AUTHORIZED ON BEHALF OF THE EMPLOYER
🔐Data Protection Policy (TIN.IT.POL.018)
🎯 Purpose
The purpose of this Data Protection Policy is to ensure that Terminal Investment Namibia (“the Terminal”) processes personal data in compliance with applicable data protection laws and in a manner that safeguards the rights and freedoms of data subjects. This policy supports the Terminal’s commitment to the confidentiality, integrity, and availability of personal data.
📚 Definitions
Data Breach – Breach of security leading to accidental/illegal destruction, loss, alteration, unauthorized disclosure, or access to Personal Data.
Data Controller – Determines purposes and means of Processing Personal Data.
Data Processor – Processes Personal Data on behalf of the Controller.
Data Protection Coordinator – Person in charge of data protection issues at the Terminal, monitoring and reporting to Compliance.
Data Subject(s) – Natural person whose Personal Data is processed.
Employees – All Terminal employees, representatives, officers, and directors.
Cyber Security Team – MSC IT Department’s Cyber Security Team (📧 CH001-itsecurity@msc.com).
Personal Data – Any information relating to an identified or identifiable natural person (e.g., names, addresses, contact details, job info, IP addresses, device numbers).
Sensitive Personal Data – Includes racial/ethnic origin, religion, political opinions, trade union activities, health, genetic/biometric data, criminal proceedings, or personality profiling.
Processing – Any operation performed on Personal Data (collection, storage, use, disclosure, erasure, etc.).
Sub-processing – Processing by a Subprocessor.
Subprocessor – Entity engaged by a Data Processor to handle Personal Data.
🌍 Scope
This policy applies to all employees, contractors, consultants, vendors, and third parties who process or access personal data on behalf of the Terminal. It covers all personal data processed, regardless of medium or format.
🗝️ Principles for Processing Personal Data
At each stage of the data lifecycle, the Terminal is committed to:
📥 Collection & Use of Personal Data
Lawful, fair, and legitimate basis
Transparent communication with data subjects
Specific, explicit, and legitimate purposes
Adequate, relevant, and limited to what is necessary
Secure against unauthorized access, loss, or damage
No adverse effects on Data Subjects unless authorized by law
📂 Management of Personal Data
Accurate and up to date
Retained only as long as necessary
Documented and tracked throughout lifecycle
Shared only on a “need-to-know basis”
Transferred across borders only when lawful and approved
👤 Responsibility
Data Protection Coordinator
Maintain a processing register
Provide training and awareness
Serve as contact point for Employees and Data Subjects
Support the Terminal with supervisory authority inquiries
Information Technology Manager
Develop and maintain this Policy
Ensure compliance and coordinate with other departments
Handle inquiries via 📧 tin.itsupport01@tilnamibia.com
✅ Compliance
Compliance with this Policy is mandatory. Violations may result in disciplinary action, up to and including termination.
📜 Policy Statements
🔄 Data Processing & Sub-processing
Engage only trustworthy processors/subprocessors.
Require written agreements before processing begins.
Ensure cross-border transfers meet all legal requirements.
🚨 Data Protection Breach
Non-Compliance Reporting – Employees must report breaches immediately to the Data Protection Coordinator (or Legal Advisor if conflict of interest).
Breach Reporting – The Terminal must implement effective reporting and may be required to notify Data Subjects and/or supervisory authorities promptly.
👥 Roles & Responsibilities
Management
Approve any media communications or regulatory notifications only with Compliance Team approval.
Employees
Report any Data Breach immediately to:
Local Management
Local IT Managers (if applicable)
Data Protection Coordinator
Breaches must also be reported to the Compliance Team and Cyber Security Team within 24 hours.
📊 Monitoring & Enforcement
Compliance monitored through regular audits and reviews.
Non-compliance may result in disciplinary action, up to termination.
🛡️ Policy Coverage
TIN.IT.POL.001
Information Security Policy
Leadership commitment; Security program; Security requirements
TIN.IT.POL.002
Organisation of Information Security
Organisation structure; Roles and responsibilities; Policy life cycle management
TIN.IT.POL.003
Acceptable Use of Information Technology
Acceptable use rules
TIN.IT.POL.004
Access Management
User & system access; Account management; Passwords
TIN.IT.POL.005
Asset Management
Information asset management; Protection requirements; Classification; Labelling & handling; Endpoint security; Disposal; Mobile device management
TIN.IT.POL.006
Disaster Recovery
Disaster recovery; RTO/RPO; Mission critical systems classification
TIN.IT.POL.007
Communication & Network Security
Network security; Remote access; Secure file transfer; Third-party access
TIN.IT.POL.008
Cryptographic Management
Key management; Approved techniques
TIN.IT.POL.009
Incident Management
Information security incident management
TIN.IT.POL.010
Risk Management
Risk management; Security awareness; Training
TIN.IT.POL.011
Logging & Event Monitoring
Logging and monitoring of events
TIN.IT.POL.012
IT Operations Management
IT operations procedures; Change/configuration/capacity/release management; Backup & restoration; Cloud computing
TIN.IT.POL.013
Physical & Environmental Security
Facility controls; Equipment & media security
TIN.IT.POL.014
Secure System & Software Lifecycle
Security in system/software lifecycle; Development processes; System hardening
TIN.IT.POL.015
Third Party Information Security
Contractual risk identification; Selection; Security provisions; Life cycle management
TIN.IT.POL.016
Vulnerability Management
Vulnerability and patch management
🔄 Document Change Control
Version 0.9 – Jan Coetzee (JC), 31-05-2025, Final revision for approval
📅 Annual Review
This Policy must be reviewed and updated by the Information Technology Manager annually or when significant changes occur.
Integrity
Confidential reporting for ethical concerns.
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